Client-First Banker: Hospitality + Tech Solutions

Next Frontier Capital; Fort Wayne (IN); On-site; USD 38,000 - 52,000; Full time

Benefits offered by this job

Health care coverage

On-site health and wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

Chase is seeking an Associate Banker to represent our brand with exceptional hospitality and deliver client-focused experiences. You will engage clients, promote Chase solutions, and contribute to branch success through relationship building and service excellence.

In this role, you will greet customers, assist with account openings, and support daily transactions while leveraging Chase Mobile App and online tools. A collaborative team mindset is essential to success.

Qualifications

• Client-first mindset with friendly service.
• Strong verbal and written communication.
• Able to quickly learn banking products and procedures.
• Proven ability to resolve client issues with care.
• Ability to work well in a team environment.

Responsibilities

• Greet clients and create a welcoming lobby environment using the tablet system.
• Open new accounts and service existing ones in compliance with policies.
• Assist with day-to-day transactions and mobile/online banking tools.
• Build relationships through active listening and product knowledge.
• Support branch operations including cash handling and vault/ATM tasks.

Skills

Client service experience

Communication skills

Ability to learn products

Team collaboration

Attention to detail

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand with exceptional hospitality and deliver client-focused experiences. You will engage clients, promote Chase solutions, and contribute to branch success through relationship building and service excellence.

In this role, you will greet customers, assist with account openings, and support daily transactions while leveraging Chase Mobile App and online tools. A collaborative team mindset is essential to success.