Client-First Banker: Hospitality Meets Banking Tech

Aumni; Falls Church (VA); On-site; USD 42,000 - 58,000; Full time

Job summary

Chase is seeking an Associate Banker to represent our brand in a branch setting, delivering hospitality and cutting-edge financial solutions. You will build trusted client relationships, share product knowledge, and help clients reach their financial goals.

The role focuses on welcoming service, account openings, everyday banking assistance, and collaboration with a branch team to ensure a seamless client experience.

Qualifications

• Customer service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to communicate clearly and politely to understand client needs.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on day-to-day banking and digital self-service options.
• Develop relationships with clients by listening, asking questions, and collaborating with branch team.
• Handle branch operations including cash devices while following policies.

Skills

Customer service

Relationship building

Communication

Problem solving

Teamwork

Tech literacy

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to represent our brand in a branch setting, delivering hospitality and cutting-edge financial solutions. You will build trusted client relationships, share product knowledge, and help clients reach their financial goals.

The role focuses on welcoming service, account openings, everyday banking assistance, and collaboration with a branch team to ensure a seamless client experience.