Client-First Banker: Tech-Savvy & Service Leader

J.P. Morgan; Dedham (MA); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health care benefits

Retirement savings plan

On-site health and wellness centers

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker to represent our brand with hospitality, using banking solutions and technology to serve clients. You will build trusted relationships and help clients reach their financial goals.

The role emphasizes attentive service, knowledge of products, and collaboration with branch teammates to deliver seamless experiences across digital tools and in-person interactions.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to greet clients and provide attentive, welcoming service.
• Ability to learn products, services, and procedures quickly.
• Cash handling experience is a plus.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options.
• Build meaningful relationships through active listening and thoughtful questions.
• Assist with branch operations and cash handling per bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Technology fluency

Education

High school diploma or GED

Tools

Chase Mobile App

Chase.com

Job description

Chase is seeking an Associate Banker to represent our brand with hospitality, using banking solutions and technology to serve clients. You will build trusted relationships and help clients reach their financial goals.

The role emphasizes attentive service, knowledge of products, and collaboration with branch teammates to deliver seamless experiences across digital tools and in-person interactions.