Client-First Banker: Hospitality & Tech

Aumni; Lexington (KY); On-site; USD 36,000 - 60,000; Full time

Job summary

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve financial goals in Lexington, KY. You will greet clients, open accounts, and guide them through Chase Mobile App and digital tools.

You will build trusted relationships, listen actively, and collaborate with the branch team to ensure a seamless client experience and adherence to policies.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships and understand client needs.

Responsibilities

• Greet clients entering the branch and provide attentive, friendly service.
• Open new accounts and perform account servicing while following policies and regulations.
• Educate clients on day-to-day banking and technology options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and coordinating with team to meet goals.
• Support branch operations including cash devices in line with bank policies.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Learning product/services

Adaptability

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver welcoming, attentive service and help clients achieve financial goals in Lexington, KY. You will greet clients, open accounts, and guide them through Chase Mobile App and digital tools.

You will build trusted relationships, listen actively, and collaborate with the branch team to ensure a seamless client experience and adherence to policies.