Client-First Banker: Hospitality Meets Tech

Aumni; Brighton (MI); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Tuition reimbursement

Mental health support

On-site wellness centers

Job summary

Chase is seeking an Associate Banker to deliver hospitality-driven service and leverage modern banking technology to help clients reach their financial goals. You will greet clients, open and service accounts, and connect customers with tailored solutions.

You will educate clients on Chase Mobile, Chase.com, and ATM options, while collaborating with branch teams to ensure a seamless client experience and adherence to regulatory requirements.

Qualifications

• Experience delivering attentive and friendly service to clients.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Provide account servicing and maintenance; open new accounts, ensure policy compliance.
• Educate clients on day-to-day banking; promote Chase Mobile App, Chase.com, and ATMs.
• Build relationships with clients by listening, asking questions, and sharing product knowledge.
• Perform branch operations; manage cash devices while following bank policies.

Skills

Client service

Relationship building

Effective communication

Problem solving

Team collaboration

Product knowledge

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker to deliver hospitality-driven service and leverage modern banking technology to help clients reach their financial goals. You will greet clients, open and service accounts, and connect customers with tailored solutions.

You will educate clients on Chase Mobile, Chase.com, and ATM options, while collaborating with branch teams to ensure a seamless client experience and adherence to regulatory requirements.