Client-First Banker: Hospitality + Tech-Driven Service

Next Frontier Capital; Fort Thomas (KY); On-site; USD 42,000 - 66,000; Full time

Benefits offered by this job

Competitive pay

Health benefits

Retirement plan

Tuition reimbursement

Job summary

Chase is seeking an Associate Banker in a frontline branch role focused on hospitality and client care. You will welcome clients, explain banking options, and assist with everyday transactions while leveraging Chase Mobile and online tools to enhance service.

As a first‑point‑of‑contact, you will build trusted relationships, support cross‑selling of products, and collaborate with team members to meet client financial goals in a dynamic retail environment.

Qualifications

• Client‑facing experience with a strong service mindset.
• Ability to explain products clearly and answer questions.
• Willingness to learn banking solutions and technology tools.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies.
• Help customers with day‑to‑day banking using Chase Mobile, Chase.com and ATMs.
• Build relationships by listening, asking questions and offering solutions.
• Handle branch operations tasks and security procedures as needed.

Skills

Customer service

Relationship building

Communication

Problem solving

Tech-savvy

Teamwork

Education

High school diploma or GED

Job description

Chase is seeking an Associate Banker in a frontline branch role focused on hospitality and client care. You will welcome clients, explain banking options, and assist with everyday transactions while leveraging Chase Mobile and online tools to enhance service.

As a first‑point‑of‑contact, you will build trusted relationships, support cross‑selling of products, and collaborate with team members to meet client financial goals in a dynamic retail environment.