Client-First Banker: Build Relationships with Tech-Savvy Service

JPMorganChase; Leawood (KS); On-site; USD 45,000 - 65,000; Full time

Job summary

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and trusted financial guidance. You will help clients achieve their goals by sharing product knowledge and facilitating banking solutions across in-branch channels.

You will greet clients, open accounts, and assist with everyday transactions while adhering to policy and regulatory requirements. Collaboration with the team and dedication to client care are essential.

Qualifications

• Client-first mindset with friendly, attentive service.
• Ability to build trusted relationships with clients.
• Clear and polite communication to understand and help clients.
• Able to resolve client issues quickly with attention to detail.
• Collaborate with the branch team to deliver seamless service.
• Able to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Provide account servicing, maintenance and open new accounts while following policies.
• Educate clients on day-to-day banking and digital self-service options like Chase Mobile App and ATMs.
• Build meaningful relationships by listening, asking questions, and sharing product knowledge.
• Perform branch operations including cash handling and vault/ATM responsibilities per policy.

Skills

Client service

Relationship building

Communication skills

Problem solving

Team collaboration

Product knowledge

Education

High School Diploma or GED

Job description

JPMorgan Chase is seeking an Associate Banker to deliver welcoming, attentive service and trusted financial guidance. You will help clients achieve their goals by sharing product knowledge and facilitating banking solutions across in-branch channels.

You will greet clients, open accounts, and assist with everyday transactions while adhering to policy and regulatory requirements. Collaboration with the team and dedication to client care are essential.