Client-First Banker: Tech-Smart Banking & Warm Service

JPMorgan Chase & Co.; Brenham (TX); On-site; USD 42,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to deliver hospitable, client-focused service and support branch operations. You will greet clients, assist with new accounts, and educate customers on digital banking tools to help them achieve their financial goals.

The role emphasizes building trusted relationships, accurate service, and collaboration with the branch team to maintain a welcoming and efficient environment.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed their expectations.
• Ability to engage clients with clear, polite communication.
• Ability to quickly learn products, services, and procedures.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and maintain existing accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking and digital tools like Chase Mobile App, Chase.com, and ATMs.
• Build trusted client relationships by listening, asking questions, and offering product solutions.

Skills

Client service

Communication

Empathy

Teamwork

Technology fluency

Problem solving

Learning products quickly

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to deliver hospitable, client-focused service and support branch operations. You will greet clients, assist with new accounts, and educate customers on digital banking tools to help them achieve their financial goals.

The role emphasizes building trusted relationships, accurate service, and collaboration with the branch team to maintain a welcoming and efficient environment.