Client-First Banker: Tech-Savvy Relationship Builder

JPMorgan Chase & Co.; Prudenville (MI); On-site; USD 42,000 - 54,000; Full time

Job summary

JPMorgan Chase & Co. in our branches seeks an Associate Banker who creates a welcoming environment, greets clients, and delivers attentive service while guiding them through everyday banking needs using the latest solutions.

You will build trusted relationships, open accounts, educate clients on digital tools like Chase Mobile App and Chase.com, and collaborate with team members to help clients achieve their financial goals.

Qualifications

• Client service experience or comparable experience.
• Ability to put clients first and exceed expectations.
• Ability to build trusted relationships with clients.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet and queue system.
• Open new accounts and provide account servicing while complying with policies and regulatory requirements.
• Educate clients on day-to-day banking and digital self-service options (Chase Mobile App, Chase.com, ATMs).
• Build meaningful relationships by listening, asking questions, and sharing product knowledge with the team.
• Perform branch operations and assist with cash devices while following bank policies.

Skills

Client service experience

Relationship building

Communication

Team collaboration

Learning agility

Education

High school diploma or GED

Tools

Cash handling

Job description

JPMorgan Chase & Co. in our branches seeks an Associate Banker who creates a welcoming environment, greets clients, and delivers attentive service while guiding them through everyday banking needs using the latest solutions.

You will build trusted relationships, open accounts, educate clients on digital tools like Chase Mobile App and Chase.com, and collaborate with team members to help clients achieve their financial goals.