Client-First Banker: Build Trust & Tech-Savvy Solutions

JPMorgan Chase & Co.; Rowley (MA); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand with hospitality and assist clients in achieving their financial goals. You will work with branch teammates to deliver service, open accounts, and support daily banking activities using Chase tools.

The role emphasizes building trusted relationships, educating customers on technology solutions, and ensuring compliant operations within the branch.

Qualifications

• High school diploma or GED equivalent required.
• Experience delivering client service and handling inquiries is preferred.

Responsibilities

• Create a welcoming environment by delivering attentive service and greeting clients as they enter the branch.
• Assist with account servicing, maintenance, and opening new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking using Chase Mobile App, Chase.com, and ATMs.
• Build relationships by listening, asking questions, and sharing product knowledge to help clients reach financial goals.
• Support branch operations and cash-handling tasks in line with bank policies.

Skills

Client service

Teamwork

Communication

Problem solving

Learning ability

Education

High school diploma

Job description

JPMorgan Chase & Co. is seeking an Associate Banker to represent the brand with hospitality and assist clients in achieving their financial goals. You will work with branch teammates to deliver service, open accounts, and support daily banking activities using Chase tools.

The role emphasizes building trusted relationships, educating customers on technology solutions, and ensuring compliant operations within the branch.