Client-First Banker: Relationship Builder & Tech Tools

JPMorganChase; Howell (MI); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health benefits

On-site wellness centers

Retirement savings plan

Tuition reimbursement

Mental health support

Financial coaching

Job summary

JPMorganChase is seeking an Associate Banker to represent the Chase brand with warm hospitality and to deliver seamless client experiences using the latest banking solutions. You will help clients achieve their financial goals by building trusted relationships and providing expert product knowledge.

You will greet clients, open new accounts, educate on digital tools, and collaborate with the branch team to ensure compliant operations and exceptional service.

Qualifications

• Ability to put clients first and exceed expectations by delivering attentive and friendly service.
• Ability to build trusted relationships and demonstrate genuine care during client interactions.
• Ability to engage clients and communicate clearly to understand and help.
• Ability to resolve client issues quickly with attention to detail.
• Ability to collaborate with the team to deliver seamless service.

Responsibilities

• Create a welcoming environment by greeting clients and guiding them through the lobby experience.
• Provide account servicing and opening of new accounts while following policies and regulatory requirements.
• Educate clients on day-to-day banking, including Chase Mobile App, Chase.com, and ATMs.
• Build meaningful relationships by listening, asking questions, and offering product solutions.
• Handle branch operations tasks, including cash devices and adherence to bank procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Education

High school diploma or GED

Job description

JPMorganChase is seeking an Associate Banker to represent the Chase brand with warm hospitality and to deliver seamless client experiences using the latest banking solutions. You will help clients achieve their financial goals by building trusted relationships and providing expert product knowledge.

You will greet clients, open new accounts, educate on digital tools, and collaborate with the branch team to ensure compliant operations and exceptional service.