Client-First Banking Associate

JPMorganChase; Portage (IN); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Health care coverage

On-site health centers

Retirement savings plan

Tuition reimbursement

Job summary

JPMorganChase is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals. You will greet clients, guide them through digital banking options, and collaborate with the branch team to provide seamless service.

The role emphasizes building trusted relationships, understanding client needs, and maintaining accurate records while upholding regulatory standards in a fast-paced banking environment.

Qualifications

• Experience delivering exceptional client service in a retail or financial setting.
• Ability to build trusted relationships with clients and team members.
• Comfort with new banking technology and digital tools.
• Strong communication and problem-solving skills.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow with a tablet.
• Open new accounts and service existing ones while following policies and regulations.
• Educate clients on everyday banking and digital channel options like Chase Mobile App.
• Build relationships by listening, asking questions, and offering appropriate solutions.
• Support branch operations and adhere to security and cash handling procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learn products quickly

Tech savvy

Education

High school diploma or GED

Tools

Tablet usage

Chase Mobile App

ATM knowledge

Job description

JPMorganChase is seeking an Associate Banker to deliver welcoming, attentive service and help clients meet their financial goals. You will greet clients, guide them through digital banking options, and collaborate with the branch team to provide seamless service.

The role emphasizes building trusted relationships, understanding client needs, and maintaining accurate records while upholding regulatory standards in a fast-paced banking environment.