Client-First Banker Associate

JPMorgan Chase; Mint Hill (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Health insurance

Retirement plan

Tuition reimbursement

Mental health support

On-site health centers

Job summary

JPMorgan Chase in Mint Hill, NC seeks an Associate Banker to welcome clients and deliver branch services with a focus on hospitality. You will guide customers through accounts, digital tools, and financial solutions to help them meet their goals.

The role emphasizes relationship building, accurate servicing, and teamwork in a busy branch environment, with opportunities to leverage Chase Mobile App and other technologies.

Qualifications

• Client service experience or comparable experience.
• Ability to greet clients and deliver attentive, friendly service.
• Ability to build trusted relationships with clients.
• Ability to learn products, services, and procedures quickly.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and service existing ones while following policies.
• Educate clients on day-to-day banking and technology self-service options.
• Develop meaningful client relationships by listening and asking questions.
• Assist with branch operations including cash devices and ATM duties.

Skills

Client service

Relationship building

Communication

Team collaboration

Product knowledge

Education

High school diploma or GED

Tools

Chase Mobile App

Job description

JPMorgan Chase in Mint Hill, NC seeks an Associate Banker to welcome clients and deliver branch services with a focus on hospitality. You will guide customers through accounts, digital tools, and financial solutions to help them meet their goals.

The role emphasizes relationship building, accurate servicing, and teamwork in a busy branch environment, with opportunities to leverage Chase Mobile App and other technologies.