Client-First Banking Associate | Tech-Savvy & Trusted

JPMorgan Chase & Co.; Chapel Hill (NC); On-site; USD 38,000 - 59,000; Full time

Job summary

JPMorgan Chase & Co. in Chapel Hill, NC seeks an Associate Banker to welcome clients, deliver attentive service, and promote Chase solutions. You will help open new accounts, educate on digital banking, and partner with branch colleagues to meet client goals.

The role emphasizes building trusted client relationships, adherence to policies, and proactive use of technology to enhance the customer experience.

Qualifications

• Client service experience or comparable experience.
• Ability to build trusted relationships with clients.
• Ability to learn products, services, and procedures quickly.

Responsibilities

• Create welcoming environment and greet clients entering the branch.
• Provide account servicing, maintenance, and open new accounts.
• Educate clients on day-to-day banking with technology self-service options.
• Build relationships by listening, asking questions and sharing product knowledge.
• Perform branch operations, including cash handling in line with policies.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Education

High school diploma

Tools

Chase Mobile App

Job description

JPMorgan Chase & Co. in Chapel Hill, NC seeks an Associate Banker to welcome clients, deliver attentive service, and promote Chase solutions. You will help open new accounts, educate on digital banking, and partner with branch colleagues to meet client goals.

The role emphasizes building trusted client relationships, adherence to policies, and proactive use of technology to enhance the customer experience.