Client-First Banker Associate | Relationship & Tech Solutions

JPMorgan Chase & Co.; Chapel Hill (NC); On-site; USD 38,000 - 52,000; Full time

Job summary

JPMorgan Chase & Co. in Chapel Hill, NC seeks an Associate Banker to deliver hospitality-first service and build trusted client relationships. You will guide clients through banking solutions, leveraging Chase Mobile, Chase.com, and ATM services to meet financial goals.

You will open new accounts, service existing ones, and collaborate with team members to ensure a seamless client experience while complying with policies and regulatory requirements.

Qualifications

• Customer-focused, able to greet clients and deliver attentive service.
• Capable of building trusted relationships and understanding client needs.
• Clear communicator, able to explain products and policies.
• Able to resolve client issues quickly with precision and empathy.
• Willingness to learn products, services and procedures quickly.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow.
• Open new accounts and provide account servicing while following policies.
• Assist clients with daily banking using Chase Mobile App and online tools.
• Build relationships by listening, asking questions, and offering solutions.
• Handle branch operations and cash devices in accordance with procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Team collaboration

Learning agility

Attention to detail

Cash handling

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Chapel Hill, NC seeks an Associate Banker to deliver hospitality-first service and build trusted client relationships. You will guide clients through banking solutions, leveraging Chase Mobile, Chase.com, and ATM services to meet financial goals.

You will open new accounts, service existing ones, and collaborate with team members to ensure a seamless client experience while complying with policies and regulatory requirements.