Client-Focused Banking Associate

JPMorgan Chase & Co.; Wilmington (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington, NC, is hiring an Associate Banker to deliver welcoming, attentive service, build trust with clients, and help them achieve financial goals.

You will greet clients, manage lobby flow, and support account openings and servicing with a focus on compliance and customer care. The role emphasizes learning about Chase products, leveraging mobile and online banking, and collaborating with team members to provide seamless service and solutions tailored to clients’

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients and managing lobby flow using a tablet and queue system.
• Assist with account servicing, maintenance, and opening new accounts while following policies and procedures.

Skills

Client service

Relationship building

Communication

Problem solving

Teamwork

Product knowledge

Learning agility

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Wilmington, NC, is hiring an Associate Banker to deliver welcoming, attentive service, build trust with clients, and help them achieve financial goals.

You will greet clients, manage lobby flow, and support account openings and servicing with a focus on compliance and customer care. The role emphasizes learning about Chase products, leveraging mobile and online banking, and collaborating with team members to provide seamless service and solutions tailored to clients’