Client-First Banker Associate - Tech-Savvy Client Builder

JPMorgan Chase & Co.; Wilmington (NC); On-site; USD 40,000 - 60,000; Full time

Job summary

JPMorgan Chase & Co. in Wilmington, NC, is seeking an Associate Banker to deliver welcoming service, greet clients, manage lobby flow with a tablet, and schedule meetings, contributing to a positive first impression.

You will help with account servicing, opening new accounts, and promoting Chase digital tools like Chase Mobile App and Chase.com, while adhering to policies and building trusted relationships with clients.

Qualifications

• Client service experience or comparable experience.
• High school diploma or GED equivalent.

Responsibilities

• Create a welcoming environment by greeting clients as they enter the branch and managing lobby flow.
• Exceed client expectations by providing account servicing and maintenance and opening new accounts.
• Educate clients on day-to-day banking and digital options (Chase Mobile App, Chase.com, ATMs).
• Build relationships by listening, asking questions, and sharing product knowledge to meet financial goals.
• Perform branch operations, including cash handling and ATM responsibilities, per policies.

Skills

Client service experience

Cash handling

Technology solutions

Education

High school diploma or GED

Job description

JPMorgan Chase & Co. in Wilmington, NC, is seeking an Associate Banker to deliver welcoming service, greet clients, manage lobby flow with a tablet, and schedule meetings, contributing to a positive first impression.

You will help with account servicing, opening new accounts, and promoting Chase digital tools like Chase Mobile App and Chase.com, while adhering to policies and building trusted relationships with clients.