Client-Facing System Admin | IT Security & Solutions

Sjrollins; Virginia (MN); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Health Care

Dental

Retirement Plan

Profit Sharing

Job summary

Sjrollins in Virginia, Minnesota, is looking for a Senior Technical Support Specialist to build long-term relationships with clients and ensure their technological success. Responsibilities include assisting senior technicians and directly managing client needs while maintaining high-level communication.

This role requires a minimum of 3 years of experience in system administration and a proactive approach to managing IT infrastructure. The position offers benefits including health care, dental, a retirement plan, and profit sharing.

Qualifications

• Minimum 3 years of experience as a System Administrator.
• Proficient in major IT technologies with the ability to manage full tech stack.
• Skilled in client communication, including conflict resolution.

Responsibilities

• Assist Senior System Administrators and Network Engineers with projects.
• Manage billable time through onsite appointments and help desk tickets.
• Serve as primary contact for select group of clients.

Skills

Customer relationship management

Network security

Technical problem-solving

Effective communication

Critical thinking

Job description

Sjrollins in Virginia, Minnesota, is looking for a Senior Technical Support Specialist to build long-term relationships with clients and ensure their technological success. Responsibilities include assisting senior technicians and directly managing client needs while maintaining high-level communication.

This role requires a minimum of 3 years of experience in system administration and a proactive approach to managing IT infrastructure. The position offers benefits including health care, dental, a retirement plan, and profit sharing.