A technology services provider in Bangor, Maine is looking for a Mid-Senior level Technical Support Specialist to manage client relationships and IT infrastructure. The role requires 3+ years of experience and a proactive approach to problem-solving. Candidates will support Senior Administrators and engage directly with clients, ensuring best practices in data security. The position offers full-time employment with benefits including healthcare and profit sharing.
Qualifications
Minimum 3 years of experience required.
Ability to build long-term relationships with clients.
Proficient in IT infrastructure management.
Responsibilities
Assist Senior System Administrators and Network Engineers with projects.
Independently manage billable time through onsite appointments.
Serve as primary contact for a select group of clients.
Skills
Customer relationship management
Data security practices
Problem-solving
Communication skills
Project management
Job description
A technology services provider in Bangor, Maine is looking for a Mid-Senior level Technical Support Specialist to manage client relationships and IT infrastructure. The role requires 3+ years of experience and a proactive approach to problem-solving. Candidates will support Senior Administrators and engage directly with clients, ensuring best practices in data security. The position offers full-time employment with benefits including healthcare and profit sharing.