Client-Facing Sales Program Manager – Onsite & Travel

Eldorado National (california), Inc.; Riverside, Northern (CA, KY); Hybrid; USD 120,000 - 140,000; Full time

Benefits offered by this job

Medical benefits

401(k) plan with employer match

Paid time off

Career growth opportunities

Job summary

ElDorado National California, Inc. in Riverside, CA is seeking a Sales Program Manager to lead and coordinate strategic customer programs from contract award through final acceptance.

You will be the primary commercial interface with the customer, ensuring schedules, technical coordination, and satisfaction. This onsite role requires staying on-site at client facilities, traveling between ENC Riverside and Los Angeles, collaborating with Engineering, Manufacturing, Service, Supply Chain,

Qualifications

• Bachelor’s degree in Business, Project Management, Engineering, or a related field.
• 5–7 years of experience in sales project management, preferably in transportation or manufacturing.
• Experience managing large-scale, customer-facing projects, preferably involving government agencies or public transit.
• Knowledge of government procurement processes and public agency contracting preferred.
• Strong communication and ability to lead cross-functional teams.

Responsibilities

• Serve as the dedicated Program Manager and primary point of contact for the client throughout the program lifecycle.
• Maintain on-site presence at Los Angeles facility for a minimum of 50% of regular working hours during the acceptance period.
• Coordinate all customer communications regarding production status, engineering issues, testing, delivery schedules, acceptance activities, warranty matters, and technical support.
• Lead recurring project meetings with the client and internal cross-functional teams.
• Coordinate activities between Sales, Engineering, Manufacturing, Service, Warranty, Supply Chain, Purchasing, Quality, and Finance to ensure contract milestones are achieved.
• Track all contract deliverables, action items, risks, change requests, and customer concerns to ensure timely resolution.
• Travel frequently between Riverside, CA and Los Angeles, CA sites as required.

Skills

Project management

Cross-functional leadership

Contract management

Customer relationships

MS Office

CRM/ERP systems

Travel readiness

Education

Bachelor’s degree in Business/Project Management/Engineering

Tools

Microsoft Office

CRM systems

ERP systems

Project management software

Job description

ElDorado National California, Inc. in Riverside, CA is seeking a Sales Program Manager to lead and coordinate strategic customer programs from contract award through final acceptance.

You will be the primary commercial interface with the customer, ensuring schedules, technical coordination, and satisfaction. This onsite role requires staying on-site at client facilities, traveling between ENC Riverside and Los Angeles, collaborating with Engineering, Manufacturing, Service, Supply Chain,