Vehicle Sales Support & Quotes Coordinator

ENC - ElDorado National California Inc.

Riverside (CA)

On-site

USD 70,000 - 81,000

Full time

4 days ago
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Benefits offered by this job

Medical, dental, vision, life and disa
401(k) with employer match
Paid time off and 12 paid holidays
Employee referral program
Career growth opportunities

Job summary

ElDorado National California Inc. (ENC) in Riverside, CA, is seeking a Sales Support Specialist to accelerate quoting, streamline documentation, and coordinate with Sales, Engineering, Operations, and Customer Success across the quote-to-cash process.

You will be the voice of the customer inside production and engineering, supporting dealers, fleet managers, and internal sales, ensuring timely updates on pricing, lead times, and delivery while helping prepare proposals and sales collateral.

Qualifications

  • Associate’s or Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Automotive Technology, or related field.
  • 2–4 years of experience in sales support, customer service, order management, or administrative coordination.
  • Strong proficiency in Microsoft Excel/Google Sheets, CRM platforms (Salesforce, HubSpot, Dynamics).
  • Excellent written and verbal communication with a customer-first mindset.
  • Ability to manage multiple tasks and meet deadlines in a fast-paced environment.

Responsibilities

  • Prepare, process, and track commercial quotes for vehicles and upfit packages.
  • Manage incoming sales inquiries, dealer requests, and fleet customer documentation.
  • Maintain CRM records, update pipeline data, and ensure opportunity information is complete and accurate.
  • Assist in preparing proposals, bid packets, contract documents, and pricing sheets.
  • Support the creation of online spec sheets, configuration templates, and commercial sales toolkits.
  • Act as a point of contact for dealers, fleet managers, leasing companies, and internal sales reps.
  • Provide timely updates on pricing, lead times, production status, delivery schedules, and documentation.
  • Support onboarding of new dealers and assist in delivering training materials and resources.
  • Coordinate order entry, PO validation, and communication with Operations to monitor build schedules.
  • Track units through production, upfit stages, logistics, and final delivery.
  • Prepare weekly and monthly sales summaries, quoting activity reports, and order backlogs.
  • Support creation of KPI dashboards and executive summaries.
  • Assist with customer presentations, sales collateral, and trade show prep.
  • Help gather competitive information and organize market insights for the sales team.

Skills

Customer-focused
Multitasking
Communication
Time management

Education

Associate’s or Bachelor’s degree in Business, Sales, Marketing, Supply Chain, Automotive Technology, or related field

Tools

Salesforce
HubSpot
Dynamics
Microsoft Excel

Job description

ElDorado National California Inc. (ENC) in Riverside, CA, is seeking a Sales Support Specialist to accelerate quoting, streamline documentation, and coordinate with Sales, Engineering, Operations, and Customer Success across the quote-to-cash process.

You will be the voice of the customer inside production and engineering, supporting dealers, fleet managers, and internal sales, ensuring timely updates on pricing, lead times, and delivery while helping prepare proposals and sales collateral.

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