Client-Facing Network Security Services Engineer

Fortinet, Inc.; Plano (TX); On-site; USD 166,000 - 203,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k)

Paid holidays

Vacation time

Sick time

Leave program

Job summary

Fortinet, Inc. in Plano, TX is seeking a Professional Services Engineer to join our team. You will work directly with end users to define daily activities and ensure successful Fortinet deployments.

Responsibilities include configuring Fortinet products, developing migration and test plans, and transferring knowledge to client staff. The role requires strong networking and security skills and willingness to travel as needed. Based in Plano, TX.

Qualifications

• 7+ years of LAN/WAN, Internet consulting, support or administration.
• 5+ years experience with Network Security Products.
• 2+ years experience with Fortinet products.
• Experience as a Professional Services Consultant/Engineer is a plus.
• Solid understanding of security and networking concepts (firewall, VPN, IDS/IPS, web filtering).
• Excellent troubleshooting and communication skills.
• Ability to work independently and in a team.
• Able to travel as needed.

Responsibilities

• Assist client staff with day to day Fortinet products operation/support.
• Develop MOPs for migrations, upgrades and updates.
• Develop test plans and test new features/releases.
• Verifying configurations and implementing best practices.
• Perform interoperability evaluation of devices that interact with Fortinet products.
• Training and knowledge transfer to client staff.
• Develop and maintain core competency on Fortinet's product line and technologies.
• Resolves and/or escalates issues in a timely fashion.

Skills

LAN/WAN expertise

Networking security

Fortinet knowledge

Troubleshooting

Communication skills

Independent worker

Team collaboration

Problem solving

Travel flexibility

Education

Bachelor's Degree in CS/SE

Tools

Fortinet products

Job description

Fortinet, Inc. in Plano, TX is seeking a Professional Services Engineer to join our team. You will work directly with end users to define daily activities and ensure successful Fortinet deployments.

Responsibilities include configuring Fortinet products, developing migration and test plans, and transferring knowledge to client staff. The role requires strong networking and security skills and willingness to travel as needed. Based in Plano, TX.