Client-Facing Front Desk Specialist

Tyler Technologies, Inc.; Plano (TX); On-site; USD 32,000 - 42,000; Full time

Job summary

Tyler Technologies, Inc. in Plano, TX seeks a friendly Receptionist to be the welcoming face of the office. You will manage front desk operations, greet visitors, answer and direct calls, and provide general administrative support.

This role requires professionalism, strong communication, and the ability to multitask in a fast-paced environment. You will support various clerical tasks and help maintain an efficient office routine.

Qualifications

• High school diploma or equivalent.
• 1–2 years of office experience preferred (receptionist role).
• Experience using a multi-line phone system in a high-volume environment is highly desirable.
• Strong organizational skills, multitasking ability, and attention to detail.

Responsibilities

• Answer, screen, and direct incoming calls following established procedures.
• Provide callers with information such as address, directions, fax numbers, and website details.
• Greet and assist visitors, job applicants, vendors, and clients, directing them to staff.
• Assist with special projects as needed.
• Coordinate PTO with Partner team to ensure coverage.
• Perform clerical tasks such as photocopying and data entry.
• Handle multiple lines and direct inquiries to the correct resources.
• Stay calm and professional in high-pressure situations.
• Work as part of a team and independently to maintain front desk coverage.

Skills

Customer service

Multi-line phone

Organization

Communication

Education

High school diploma

Tools

Microsoft Office

Job description

Tyler Technologies, Inc. in Plano, TX seeks a friendly Receptionist to be the welcoming face of the office. You will manage front desk operations, greet visitors, answer and direct calls, and provide general administrative support.

This role requires professionalism, strong communication, and the ability to multitask in a fast-paced environment. You will support various clerical tasks and help maintain an efficient office routine.