Branch Front Desk Specialist

Insurica; Tyler (TX); Hybrid; USD 35,000 - 45,000; Full time

Job summary

Paycom Tyler is seeking a Branch Receptionist to manage a multi-line phone system, greet clients, and maintain the agency's professional image. The role requires a High School diploma and strong communication skills, with duties including message routing, logging, and document handling.

The position is full-time, on-site at the Tyler branch, with opportunities for telecommuting varying by location and department. Candidate must be organized and customer-focused to support business operations.

Qualifications

• Prior office experience with a multi-line telephone system.
• High School diploma or equivalent.
• Neat and professional appearance.
• Strong communication skills.
• Ability to learn and adapt in a fast-paced environment.

Responsibilities

• Answer calls and greet clients and visitors, directing them to the appropriate party in a courteous manner.
• Maintain the in‑and‑out log and Welcome Board.
• Type correspondence, reports, and other documents as requested.
• Send outgoing faxes and distribute incoming messages.
• Record and forward accurate messages and ensure proper routing.
• Support customers, companies, and agencies to avoid errors and omissions.

Skills

Multi-line phone system

Professional appearance

Telephone etiquette

Communication skills

MS Office

Team player

Interfacing with people

Education

High School diploma

Tools

MS Office suite

Job description

Paycom Tyler is seeking a Branch Receptionist to manage a multi-line phone system, greet clients, and maintain the agency's professional image. The role requires a High School diploma and strong communication skills, with duties including message routing, logging, and document handling.

The position is full-time, on-site at the Tyler branch, with opportunities for telecommuting varying by location and department. Candidate must be organized and customer-focused to support business operations.