Resident Experience Concierge (Front Desk)

Tyler ISD; Tyler (TX); Sur place; USD 17 000 - 21 000; Temps partiel

Avantages offerts par ce poste

401(k)

Paid time off

Résumé du poste

Tyler ISD is seeking a part-time front desk receptionist to greet residents and visitors, answer phones, relay calls, and perform clerical duties. The role offers potential for full-time hours and cross-training opportunities across departments.

Ideal candidates will have a high school education, clerical experience, and basic computer skills, with a patient, service-oriented approach toward seniors and families; training will be provided.

Qualifications

• Must have high school education or three to six months related experience or training.
• Previous experience working with senior adults preferred.
• Must be able to read, write, speak, and understand the English language.
• Must have experience in a clerical position.
• Recommended to have basic computer skills.

Responsabilités

• Greet residents and provide general assistance to visitors, prospective residents, and families.
• Use proper telephone skills.
• Ensure safety of the residents and property by monitoring life safety systems, building alarms and investigating any unusual activity.
• Maintain visitor sign in/out kiosk and enter maintenance request work orders.
• Receive packages and deliver in the evening.
• Inform supervisor of any resident issues or concerns.
• Complete all required daily shift tasks as per community established by the ED up to and including rolling over the phones at a consistent time daily.
• Attend all required training, in-service, and staff meetings.
• Strive to maintain a safe working environment through the prevention of accidents, the preservation of equipment, and the achievement of safe working practices.
• Maintain a positive and professional demeanor toward residents, visitors, families, and co-workers.
• Adhere to all policies and procedures of Senior Solutions Management Group.
• Perform other duties as assigned.

Connaissances

Phone etiquette

Customer service

Computer literacy

Formation

High school diploma or equivalent

Clerical experience

Description du poste

Tyler ISD is seeking a part-time front desk receptionist to greet residents and visitors, answer phones, relay calls, and perform clerical duties. The role offers potential for full-time hours and cross-training opportunities across departments.

Ideal candidates will have a high school education, clerical experience, and basic computer skills, with a patient, service-oriented approach toward seniors and families; training will be provided.