Front Desk & Administrative Coordinator

Tyler Technologies; Falmouth (ME); On-site; USD 38,000 - 50,000; Full time

Job summary

Tyler Technologies in Falmouth, Maine is seeking a Receptionist to manage front desk operations, greet guests, screen calls, and route inquiries to the appropriate teams. You will work with the facilities and support staff to maintain a professional, welcoming environment.

The role requires excellent communication, the ability to multitask, and proficiency with Microsoft Office applications. You will handle multiple phone lines and provide administrative support on special projects, while

Qualifications

• 2 years' experience in an office environment.
• Experience using multi-line phone in a high call volume environment strongly desired.
• Strong ability to multitask.
• Excellent communication and customer service skills.

Responsibilities

• Work with other receptionist to cover breaks and lunches.
• Answer and screen calls and direct them to the appropriate person or team.
• Monitor office supply levels and place bi-weekly order.
• Maintain facilities-related documents on TylerShare such as floor plans.
• Prepare letters and contracts for the Support Department.
• Provide administrative support on special projects as required.
• Oversee lobby and building decorations for the holidays.
• Work with the facilities team to ensure day-to-day operations of reception, and general office are covered even during an absence.
• Balance answering several phone lines with visitors to the front desk; direct requests to the appropriate resource even when there are multiple concurrent requests.
• Maintain knowledge of employee whereabouts, moves and contact information so that clients calling in can be quickly connected to the correct resource.
• Work as part of a team to ensure daily facilities functions are accomplished.
• Work well with clients, visitors and employees at all levels of the organization.

Skills

Office experience

Multitasking

Communication skills

Customer service

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Tyler Technologies in Falmouth, Maine is seeking a Receptionist to manage front desk operations, greet guests, screen calls, and route inquiries to the appropriate teams. You will work with the facilities and support staff to maintain a professional, welcoming environment.

The role requires excellent communication, the ability to multitask, and proficiency with Microsoft Office applications. You will handle multiple phone lines and provide administrative support on special projects, while