Client Experience Specialist - Vet Clinic (Flexible Hours)

CityVet Support Staff; Dallas (TX); On-site; USD 20,664,000 - 27,552,000; Full time

Benefits offered by this job

401(k) matching

Health Savings Account

Paid time off

Flexible schedules

Parental leave

Telemedicine for employees

Job summary

CityVet is looking for a Client Service Specialist to join our Dallas clinics. You will be the first point of contact for clients, handling phone and face-to-face interactions, scheduling, and guiding patients through services, ensuring a welcoming and efficient visit.

The role requires at least 18 years old, with a friendly demeanor and strong communication. CityVet offers competitive benefits and a culture that values people who care.

Qualifications

• At least 18 years of age at the time of hire

Responsibilities

• Manage appointment check-ins and book new appointments.
• Greet and welcome clients entering the clinic and handle check-in delays.
• Communicate effectively to provide a pleasant client experience and support the team.

Job description

CityVet is looking for a Client Service Specialist to join our Dallas clinics. You will be the first point of contact for clients, handling phone and face-to-face interactions, scheduling, and guiding patients through services, ensuring a welcoming and efficient visit.

The role requires at least 18 years old, with a friendly demeanor and strong communication. CityVet offers competitive benefits and a culture that values people who care.