Client Service Specialist: Flexible Schedules & Pet Care

CityVet Career Center; Dallas (TX); On-site; USD 32,000 - 46,000; Full time

Benefits offered by this job

Generous Pet-care Discounts

Uniform Allowance

Flexible Schedules

Growth Opportunities

Job summary

CityVet Career Center seeks a Client Service Specialist to be the first point of contact for clients in our Dallas clinics, ensuring a warm, organized experience from arrival to departure.

You will handle check-ins, bookings, and patient information while delivering friendly, professional service in a fast-paced environment. The role requires basic computer skills and a high school diploma or GED, with opportunities for growth in a pet-loving team.

Qualifications

• Computer proficiency
• High school diploma or GED
• At least 18 years of age at time of hire
• 1–2 years experience

Responsibilities

• Manage appointment check-ins, book new appointments and coordinate with the team for discharge information across grooming, clinic, walk-ins, technician appointments, boarding and retail appointments.
• Understand, communicate, and properly prioritize scheduled appointments, client education and lobby triage by vaccine, wellness, parasite and retail needs to ensure an efficient and productive schedule and daily workflow.
• Greet and welcome all clients entering the clinic, assist with check-ins, notify clients of delays, care for clients during their wait and inform staff of arrivals.

Education

High school diploma or GED

Job description

CityVet Career Center seeks a Client Service Specialist to be the first point of contact for clients in our Dallas clinics, ensuring a warm, organized experience from arrival to departure.

You will handle check-ins, bookings, and patient information while delivering friendly, professional service in a fast-paced environment. The role requires basic computer skills and a high school diploma or GED, with opportunities for growth in a pet-loving team.