Client Experience Specialist - Pet Care & Relationships

CityVet; Addison (TX); On-site; USD 22,000 - 28,000; Full time

Benefits offered by this job

401k match

Health savings

Paid time off

Flexible schedule

Parental leave

Health insurance

Telemedicine

Employee discount

Mental health benefits

Pet care program

Job summary

CityVet is seeking a Client Service Specialist to be the friendly first contact for clients and patients. You will greet clients, manage appointments, and help create a positive, efficient visit in our vet-led clinics.

Ideal candidates are at least 18 years old, enjoy teamwork, and value compassionate care. CityVet offers supportive benefits, growth opportunities, and a culture that cares about its people and their families.

Qualifications

• Must be at least 18 years old at time of hire.

Responsibilities

• Manage appointment check-ins, book new appointments, and coordinate discharge information.
• Prioritize scheduled appointments and client education to ensure an efficient schedule.
• Greet clients and welcome them to the clinic, manage arrival notifications, and assist during wait times.

Skills

Client service

Job description

CityVet is seeking a Client Service Specialist to be the friendly first contact for clients and patients. You will greet clients, manage appointments, and help create a positive, efficient visit in our vet-led clinics.

Ideal candidates are at least 18 years old, enjoy teamwork, and value compassionate care. CityVet offers supportive benefits, growth opportunities, and a culture that cares about its people and their families.