Client Experience Specialist - Part Time (Design Studio)

Lose Design; Sumter (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

25 days holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a Customer Service Representative in Sumter, SC. This part-time role involves managing customer enquiries, updating job progress, and ensuring satisfaction through effective communication. Candidates should possess excellent customer service and interpersonal skills, alongside previous experience in a similar role. The firm offers competitive pay at $30.50 per hour, flexible holidays, a pension scheme, and opportunities for growth within the company.

Qualifications

• Previous work in a customer-facing position
• Self-motivated and team-orientated
• Must have access to reliable transportation

Responsibilities

• Reply to incoming calls from customers regarding products and services
• Follow and improve departmental processes and service standards
• Ensure databases are up-to-date with work and client details
• Provide thorough follow-ups to customer interactions

Skills

Excellent customer service skills

Problem-solving skills

Proficient with office equipment

Excellent written and verbal skills

Excellent interpersonal skills

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking a Customer Service Representative in Sumter, SC. This part-time role involves managing customer enquiries, updating job progress, and ensuring satisfaction through effective communication. Candidates should possess excellent customer service and interpersonal skills, alongside previous experience in a similar role. The firm offers competitive pay at $30.50 per hour, flexible holidays, a pension scheme, and opportunities for growth within the company.