Client Experience Specialist - Part Time (Design Studio)

Lose Design; Mount Pleasant (SC); On-site; USD 34,663 - 49,369; Part time

Benefits offered by this job

Competitive Pay

25 days of holidays + bank holidays

Pension Scheme

Paid Time Off (PTO)

401(k) fixed contribution

Life Insurance

Job summary

A multi-disciplinary design firm is seeking a part-time Customer Service Representative in Mount Pleasant, SC. The role involves managing customer inquiries, providing updates, and building relationships. Candidates should possess strong customer service skills, problem-solving abilities, and a high school diploma. The position offers competitive pay of $30.50 hourly, 25 days of holidays plus bank holidays, and other benefits including a pension scheme and paid time off.

Qualifications

• Previous work in a customer-facing position required.

Responsibilities

• Manage customer enquiries and provide job progress updates.
• Reply to incoming calls from customers.
• Follow and improve departmental processes and company service standards.
• Keep databases up-to-date with client details.
• Participate in team training and meetings.

Skills

Excellent customer service skills and attitude

Problem-solving skills

Excellent written and verbal skills

Excellent interpersonal skills

Proficient with office equipment

Education

High school diploma, G.E.D. or equivalent

Tools

Office Suite

Job description

A multi-disciplinary design firm is seeking a part-time Customer Service Representative in Mount Pleasant, SC. The role involves managing customer inquiries, providing updates, and building relationships. Candidates should possess strong customer service skills, problem-solving abilities, and a high school diploma. The position offers competitive pay of $30.50 hourly, 25 days of holidays plus bank holidays, and other benefits including a pension scheme and paid time off.