Client Experience Specialist | Flexible Schedule & Growth

Jackson Hewitt - 1766; South Carolina; Presencial; USD 17.000 - 25.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that 

Descripción de la vacante

Jackson Hewitt is seeking a Client Service Associate in South Carolina to be the friendly face for clients in our offices. You will confirm appointments, follow up with clients, distribute marketing materials, and keep clients engaged during wait times to ensure a smooth client journey.

The role requires excellent communication skills and a welcoming, customer-service oriented approach in a fast-paced retail setting.

Formación

• Excellent communication skills and a customer-focused mindset.
• Experience in a fast-paced retail environment is preferred, but not required.
• Basic computer proficiency and ability to troubleshoot.
• Willingness to learn and grow in a customer-focused role.

Responsabilidades

• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.
• Act as a friendly face for clients and provide essential support.

Conocimientos

Interpersonal skills

Communication skills

Retail experience

Customer service

Herramientas

Basic computer skills

Descripción del empleo

Jackson Hewitt is seeking a Client Service Associate in South Carolina to be the friendly face for clients in our offices. You will confirm appointments, follow up with clients, distribute marketing materials, and keep clients engaged during wait times to ensure a smooth client journey.

The role requires excellent communication skills and a welcoming, customer-service oriented approach in a fast-paced retail setting.