Client Experience Specialist - Flexible Hours & Growth

Jackson Hewitt Tax Service Inc.; Greenville (SC); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Opportunity for advancement

Training & development

Bonus based on performance

Company parties

Competitive salary

Employee discounts

Flexible schedule

Job summary

Jackson Hewitt Tax Service Inc. is seeking a friendly Client Service Associate (CSA) to serve customers in office locations around Greenville and East Tennessee. You will greet clients, confirm appointments, guide them through wait times, and distribute marketing materials to keep them informed and engaged.

Experience is not required and paid training is provided. This is an in-person, seasonal full- and part-time role with flexible scheduling and potential for advancement into tax-pro and other

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Actively engage with clients.
• Confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Skills

Excellent communication skills

Strong interpersonal skills

Customer service experience

Job description

Jackson Hewitt Tax Service Inc. is seeking a friendly Client Service Associate (CSA) to serve customers in office locations around Greenville and East Tennessee. You will greet clients, confirm appointments, guide them through wait times, and distribute marketing materials to keep them informed and engaged.

Experience is not required and paid training is provided. This is an in-person, seasonal full- and part-time role with flexible scheduling and potential for advancement into tax-pro and other