Client Experience Specialist

TravisMathew; Murray (KY); On-site; USD 17,000 - 22,000; Full time

Job summary

TravisMathew in Murray, Kentucky is seeking a Client Associate to maintain the in-store sales and service experience and drive profitability. You will focus on delivering exceptional service, connecting with clients, and promoting a sales culture to meet KPIs.

You’ll know the product line, participate in events, CRM activity, and keep the store welcoming. The role requires teamwork, flexibility for weekends/evenings/holidays, and a commitment to consistent performance in a fast-paced retail

Qualifications

• Minimum 1-year experience in a client services related capacity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Strong written and verbal skills

Independent decision making

Flexible hours

Tools

POS systems

Microsoft Applications

Job description

TravisMathew in Murray, Kentucky is seeking a Client Associate to maintain the in-store sales and service experience and drive profitability. You will focus on delivering exceptional service, connecting with clients, and promoting a sales culture to meet KPIs.

You’ll know the product line, participate in events, CRM activity, and keep the store welcoming. The role requires teamwork, flexibility for weekends/evenings/holidays, and a commitment to consistent performance in a fast-paced retail