Client Experience Specialist

Jackson Hewitt - 1766; Bardstown (KY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that

Job summary

Jackson Hewitt - 1766 in Bardstown, KY is seeking a Client Service Associate to be the friendly face for our office and ensure exceptional client experiences. You will engage with clients and confirm appointments.

We offer training and development, advancement opportunities, a signing bonus, and competitive hourly pay with bonuses. Flexible schedules, payroll advances, and employee discounts are also available.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and ensure a welcoming, service-oriented experience.
• Confirm appointments and follow up with past and potential clients.
• Distribute marketing materials and keep clients engaged during wait times.

Skills

Customer service

Communication

Retail experience

Job description

Jackson Hewitt - 1766 in Bardstown, KY is seeking a Client Service Associate to be the friendly face for our office and ensure exceptional client experiences. You will engage with clients and confirm appointments.

We offer training and development, advancement opportunities, a signing bonus, and competitive hourly pay with bonuses. Flexible schedules, payroll advances, and employee discounts are also available.