Client Experience Specialist — Flexible Schedule
Jackson Hewitt - 1766
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Benefits offered by this job
Job summary
Jackson Hewitt - 1766 in Mount Sterling, KY is seeking a Client Service Associate to greet clients, schedule appointments, and provide essential support while maintaining a friendly, professional atmosphere.
You will engage with clients, confirm appointments, and distribute marketing materials, helping to drive customer satisfaction during visits.
This role offers hourly pay with a competitive bonus package, along with training and opportunities for advancement within the organization.
Qualifications
- Excellent communication and customer service skills.
- Experience in fast-paced retail environments.
- Ability to troubleshoot basic computer problems and use POS systems.
Responsibilities
- Engage with clients and schedule/confirm appointments.
- Assist clients with tax-related services and information.
- Distribute marketing materials and follow up with potential clients.
- Keep clients engaged during wait times and provide support.
Skills
Tools
Job description
Jackson Hewitt - 1766 in Mount Sterling, KY is seeking a Client Service Associate to greet clients, schedule appointments, and provide essential support while maintaining a friendly, professional atmosphere.
You will engage with clients, confirm appointments, and distribute marketing materials, helping to drive customer satisfaction during visits.
This role offers hourly pay with a competitive bonus package, along with training and opportunities for advancement within the organization.
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