Client Experience Specialist | Flexible Schedule & Advancement

Jackson Hewitt - 1766; Russell Springs (KY); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Hourly pay

Flexible schedule

Identity theft protection

401(k) matching

Discount program

Earned wage access

Job summary

Jackson Hewitt - 1766 in Russell Springs, KY is hiring a Client Service Associate to greet clients, confirm appointments, distribute marketing materials, and keep clients engaged while waiting. The role emphasizes excellent communication, customer service, and willingness to learn in a fast-paced retail setting.

Competitive hourly pay with bonus potential and benefits, including training and development opportunities and a path for advancement within the organization.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency.
• Willingness to learn and grow in a customer-focused role.

Responsibilities

• Engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials.
• Keep clients engaged during wait times.

Skills

Interpersonal communication

Customer service

Sales experience

Retail environment experience

Tools

Basic computer proficiency

Job description

Jackson Hewitt - 1766 in Russell Springs, KY is hiring a Client Service Associate to greet clients, confirm appointments, distribute marketing materials, and keep clients engaged while waiting. The role emphasizes excellent communication, customer service, and willingness to learn in a fast-paced retail setting.

Competitive hourly pay with bonus potential and benefits, including training and development opportunities and a path for advancement within the organization.