Client Experience Associate: Flexible Schedule & Growth

Jackson Hewitt - 1766; Flemingsburg (KY); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Hourly pay + competitive bonus package

Flexible Schedule Options – Work that\

Job summary

Jackson Hewitt - 1766 is seeking a Client Service Associate in Flemingsburg, KY. This role focuses on delivering exceptional client experiences, engaging with customers, confirming appointments, and distributing marketing materials while maintaining a welcoming, service-oriented environment.

The position offers hourly pay with a competitive bonus package, flexible scheduling, and opportunities for advancement within the organization, along with training and 401(k) matching eligibility.

Qualifications

• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Strong interpersonal and communication skills.
• Prior customer service or sales experience preferred, but not required.

Responsibilities

• Actively engage with clients and confirm appointments.
• Follow up with past and potential clients.
• Distribute marketing materials to clients.
• Keep clients engaged during wait times.
• Provide essential support to ensure exceptional client experiences.

Skills

Interpersonal communication

Customer service

Retail experience

Computer proficiency

Willingness to learn

Job description

Jackson Hewitt - 1766 is seeking a Client Service Associate in Flemingsburg, KY. This role focuses on delivering exceptional client experiences, engaging with customers, confirming appointments, and distributing marketing materials while maintaining a welcoming, service-oriented environment.

The position offers hourly pay with a competitive bonus package, flexible scheduling, and opportunities for advancement within the organization, along with training and 401(k) matching eligibility.