Client Experience Associate — Flexible Schedule

Jackson Hewitt - 1766; Elizabethtown (KY); On-site; USD 17,000 - 28,000; Part time

Benefits offered by this job

Free uniforms

Opportunity for advancement

Signing bonus

Training & development

401(k) matching

Bonus based on performance

Employee discounts

Flexible schedule

Hourly pay + competitive bonus package

Free Identity Theft Protection through

Corporate discount program through Avб

Job summary

Jackson Hewitt is seeking a Client Service Associate in Kentucky to be the welcoming face for clients, confirming appointments, distributing marketing materials, and keeping clients engaged during wait times.

This role prioritizes strong interpersonal skills, experience in a fast-paced retail environment, and basic computer proficiency, with opportunities for advancement and access to tax training and benefits.

Qualifications

• Strong interpersonal and communication skills.
• Experience in a fast-paced retail environment.
• Basic computer proficiency and ability to troubleshoot.
• Prior customer service or sales experience preferred, but not required.

Responsibilities

• Engage with clients and confirm appointments.
• Distribute marketing materials and keep clients engaged during wait times.
• Provide essential support and create exceptional client experiences.

Skills

Interpersonal communication

Customer service

Sales experience

Computer literacy

Job description

Jackson Hewitt is seeking a Client Service Associate in Kentucky to be the welcoming face for clients, confirming appointments, distributing marketing materials, and keeping clients engaged during wait times.

This role prioritizes strong interpersonal skills, experience in a fast-paced retail environment, and basic computer proficiency, with opportunities for advancement and access to tax training and benefits.