Client Experience & Scheduling Specialist

HairClub; Delray Beach (FL); On-site; USD 26,000 - 38,000; Full time

Benefits offered by this job

Paid vacation days

Paid holidays

Personal days

Comprehensive health benefits

401(k) with company match

Tuition reimbursement

Company-paid training

Job summary

HairClub in Delray Beach, FL is seeking a front desk/guest services associate to welcome clients, schedule appointments, and support the styling team. You will interact with clients, process transactions, and help create a welcoming environment.

This role offers a base salary with a stable schedule, opportunities for training, and comprehensive benefits. A professional appearance and reliable, friendly service are essential.

Qualifications

• Minimum 1 year in a fast-paced guest service role.
• Experience using a POS system.
• Strong professional communication with clients and staff.
• Excellent time management and organizational skills.

Responsibilities

• Greets clients and visitors promptly with a friendly attitude.
• Answer calls professionally and direct to appropriate staff.
• Enter client transactions accurately with service/product codes.
• Manage scheduling including bookings, wait times, and confirmations.
• Support styling team with scheduling and administrative duties.

Skills

Guest service

POS system experience

Professional communication

Time management

Working under pressure

Independent work

Professional image

Tools

POS system

Job description

HairClub in Delray Beach, FL is seeking a front desk/guest services associate to welcome clients, schedule appointments, and support the styling team. You will interact with clients, process transactions, and help create a welcoming environment.

This role offers a base salary with a stable schedule, opportunities for training, and comprehensive benefits. A professional appearance and reliable, friendly service are essential.