Client Experience Retail Specialist

TravisMathew, LLC; Honolulu (HI); On-site; USD 25,000 - 28,000; Full time

Job summary

TravisMathew, LLC in Honolulu, Hawaii, is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales-driven culture. You will connect with clients, develop repeat business, and maintain product knowledge across the line.

The role requires at least 1 year in client services, retail experience, and the ability to work non-traditional hours, including evenings and weekends. This position operates in a store environment with collaborative team dynamics.

Qualifications

• Minimum 1-year experience in client services.
• Retail environment familiarity.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

MS Applications

POS systems

Communication skills

Job description

TravisMathew, LLC in Honolulu, Hawaii, is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales-driven culture. You will connect with clients, develop repeat business, and maintain product knowledge across the line.

The role requires at least 1 year in client services, retail experience, and the ability to work non-traditional hours, including evenings and weekends. This position operates in a store environment with collaborative team dynamics.