Part-Time Retail Client Advocate

tcbrands; Wailea (HI); On-site; USD 25,000 - 28,000; Part time

Job summary

TravisMathew in Wailea, Hawaii is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture that meets or exceeds sales goals and profitability targets.

Join a premium lifestyle brand grounded in sun, surf, and the Southern California heritage, with opportunities to connect with customers, build repeat business, and contribute to events, CRM activity, and a welcoming store environment.

Qualifications

• Minimum 1-year experience in a client services related capacity
• Strong written and verbal communication skills
• Proficient in Microsoft Applications
• Proficient in point-of-sale (POS) systems
• Ability to work non-traditional hours; weekends, evenings and holidays
• Ability to make decisions independently, or upscale when applicable

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Strong communication skills

MS Office

Tools

POS systems

Job description

TravisMathew in Wailea, Hawaii is seeking a Client Associate to maintain the in-store sales and service experience and promote a sales culture that meets or exceeds sales goals and profitability targets.

Join a premium lifestyle brand grounded in sun, surf, and the Southern California heritage, with opportunities to connect with customers, build repeat business, and contribute to events, CRM activity, and a welcoming store environment.