Part-Time Client Associate — Retail Sales & Service

TravisMathew; Wailea (HI); On-site; USD 24,796 - 27,552; Full time

Job summary

TravisMathew is seeking a Client Associate to support the in-store sales and service experience, aiming to exceed sales goals and profitability. The role focuses on building client relationships, product knowledge, and contributing to events and CRM activities.

Ideal candidates have strong communication skills, experience in client services, and the ability to work non-traditional hours, including weekends and evenings. This is an on-site position in Wailea, Hawaii.

Qualifications

• Strong written and verbal communication skills.
• Minimum 1-year experience in a client services related capacity.
• Proficient in MicrosoftOffice/ MS Office applications.
• Proficient in point-of-sale (POS) systems.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business
• Adhere to client service standards and company policies and procedures
• Foster a friendly, open and inviting environment for all in-store guests
• Foster a work environment focused on teamwork and productivity
• Maintain store cleanliness and organization, including front of house and stock space

Skills

Communication

Customer service

POS systems

MS Office

Decision making

Flexible hours

Tools

POS systems

MS Office

Job description

TravisMathew is seeking a Client Associate to support the in-store sales and service experience, aiming to exceed sales goals and profitability. The role focuses on building client relationships, product knowledge, and contributing to events and CRM activities.

Ideal candidates have strong communication skills, experience in client services, and the ability to work non-traditional hours, including weekends and evenings. This is an on-site position in Wailea, Hawaii.