Client Experience Relationship Banker

Aumni; Creve Coeur (MO); On-site; USD 42,000 - 65,000; Full time

Job summary

JPMorgan Chase & Co. in Missouri seeks a Relationship Banker to deliver compassionate, high‑quality service while driving client relationships. You will understand financial needs, educate clients on digital tools, and collaborate with experts to offer suitable solutions.

Responsibilities include building trust with clients, managing assigned accounts, and adhering to regulatory requirements. The role requires weekend/evening hours and active licensing or commitment to obtaining licenses under

Qualifications

• 1+ year of sales experience in Retail Banking or related industries.
• Strong communication skills, both in person and over the phone.
• Ability to resolve client issues with attention to detail.
• Operate within risk parameters and complete required training.
• High school degree or GED.
• Licensing requirements: SIE, Series 6, state registrations; may need 63 and Life licenses.
• Ability to work branch hours including weekends and some evenings.

Responsibilities

• Put clients first and exceed their expectations — deliver attentive and friendly service, creating a welcoming environment.
• Manage assigned clients and proactively meet with them, both in person and over the phone, to build lasting relationships, understand financial needs, and tailor product and service recommendations.
• Engage in clear, polite, consultative communication to understand and help clients, building trust – ask questions and listen to understand, anticipate their needs.
• Educate and connect clients to technology solutions such as leveraging the Chase Mobile App, Chase.com, and ATMs to help them with their banking needs whenever, wherever, and however they want.
• Learn products, services, and procedures quickly and accurately to effectively consult with clients about banking solutions, as well as collaborate with and connect them to our team of experts to help with specialized financial needs.
• Adhere to policies, procedures, and regulatory banking requirements.

Skills

Sales experience

Excellent communication

Customer service

Risk/compliance awareness

Education

High school degree or GED

Job description

JPMorgan Chase & Co. in Missouri seeks a Relationship Banker to deliver compassionate, high‑quality service while driving client relationships. You will understand financial needs, educate clients on digital tools, and collaborate with experts to offer suitable solutions.

Responsibilities include building trust with clients, managing assigned accounts, and adhering to regulatory requirements. The role requires weekend/evening hours and active licensing or commitment to obtaining licenses under