Client Experience & Order Management Specialist

Corporate-Interiors; Wayne (PA); On-site; USD 42,000 - 62,000; Full time

Job summary

Corporate Interiors is a customer-focused organization specializing in workplace environments. The Customer Experience Specialist supports the Sales team by managing orders in the ERP, maintaining liaison with clients and internal teams, and ensuring a smooth end-to-end customer experience.

In a fast-paced environment, you will handle order status updates, coordinate deliveries, and resolve pricing or vendor issues while preserving accuracy and high service standards.

Qualifications

• High School diploma or GED required.
• 2–5+ years in customer service or administrative roles.
• Proficiency in Microsoft Office and Adobe products.
• Excellent written and verbal communication.
• Strong attention to detail and accuracy.

Responsibilities

• Process sales orders into the ERP from start to finish.
• Coordinate with Sales, Operations, and clients to resolve issues.
• Serve as primary contact for order status inquiries.
• Coordinate delivery, installation, and service with operations.
• Maintain accurate and standardized order documentation.
• Answer incoming phone calls.

Skills

Customer service

Administrative support

MS Office

Communication skills

Attention to detail

Pricing concepts

Problem solving

Team player

Time management

Education

High School Diploma/GED

Tools

Microsoft Office

Adobe Products

Job description

Corporate Interiors is a customer-focused organization specializing in workplace environments. The Customer Experience Specialist supports the Sales team by managing orders in the ERP, maintaining liaison with clients and internal teams, and ensuring a smooth end-to-end customer experience.

In a fast-paced environment, you will handle order status updates, coordinate deliveries, and resolve pricing or vendor issues while preserving accuracy and high service standards.