Client Success & Order Delivery Lead

CBI; Charlotte (NC); On-site; USD 70,000 - 95,000; Full time

Job summary

CBI Interiors in Charlotte, NC is seeking a Client Support Project Manager to handle order management, tracking and punch orders for interiors projects. You will manage small to mid-size projects, coordinate pricing, logistics and delivery, and ensure timely, high-quality execution while maintaining client satisfaction.

The CSPM role emphasizes collaboration with client teams, Workplace Consultants, Designers and Project Managers, with potential advancement based on project scope, client

Qualifications

• 3+ years related industry experience.
• Proficiency with pricing tools, business systems, Excel and PowerPoint.

Responsibilities

• Manage multiple orders/projects/clients concurrently.
• Organize project schedules and deliverables with strong attention to detail.
• Communicate professionally with internal and external stakeholders throughout the project lifecycle.
• Understand product lines and provide cost-effective solutions; manage proposals and pricing.

Skills

3+ years experience

Project management

Client communication

Tools

Excel

PowerPoint

Pricing tools

Business system

Job description

CBI Interiors in Charlotte, NC is seeking a Client Support Project Manager to handle order management, tracking and punch orders for interiors projects. You will manage small to mid-size projects, coordinate pricing, logistics and delivery, and ensure timely, high-quality execution while maintaining client satisfaction.

The CSPM role emphasizes collaboration with client teams, Workplace Consultants, Designers and Project Managers, with potential advancement based on project scope, client