Client Experience Lead – White-Glove Hospitality

Forrest Solutions; Philadelphia (Philadelphia County); Presencial; USD 50.000 - 70.000; Jornada completa

Descripción de la vacante

A financial advisory firm in Philadelphia is looking for a Client Relations Supervisor to manage client interactions and ensure exceptional service delivery. The ideal candidate will have 2-3 years of experience in hospitality or service industries, strong leadership skills, and a vibrant professionalism. This position requires a polished individual who thrives in fast-paced environments and is ready to lead a dedicated team.

Formación

• 2–3+ years of experience in service-driven industries.
• Proven leadership abilities and polished professional demeanor.
• Ability to stand and walk for extended periods.

Responsabilidades

• Serve as the key point of contact for clients, resolving issues.
• Manage daily operations of the client service team.
• Participate in leadership meetings and contribute to planning.

Conocimientos

Client-first mindset

Exceptional communication skills

Leadership abilities

Organizational habits

Tech-savvy

Herramientas

Microsoft Office Suite

Google Workspace

AV equipment

Descripción del empleo

A financial advisory firm in Philadelphia is looking for a Client Relations Supervisor to manage client interactions and ensure exceptional service delivery. The ideal candidate will have 2-3 years of experience in hospitality or service industries, strong leadership skills, and a vibrant professionalism. This position requires a polished individual who thrives in fast-paced environments and is ready to lead a dedicated team.