White-Glove Corporate Hospitality Manager

Opensity Solutions; New York (NY); On-site; USD 75,000 - 95,000; Full time

Job summary

A leading hospitality management company based in New York City is seeking a Hospitality Services Manager to oversee front-of-house operations supporting a financial services client. You will lead a team of guest services professionals while ensuring an exceptional workplace experience for over 1,500 employees and clients. Ideal candidates should bring extensive experience in corporate hospitality and a proven ability to enhance service levels to white-glove standards. A strong focus on problem-solving and leadership is essential.

Qualifications

• 5+ years of experience managing guest services or corporate hospitality.
• Strong experience in a fast-paced corporate environment for 1,000+ employees.
• Expertise in elevating service delivery to white-glove standards.

Responsibilities

• Lead and mentor a team of 10+ guest services professionals.
• Oversee meeting and conference center operations, ensuring high service quality.
• Manage day-to-day event planning and executions.

Skills

Leadership

Problem-solving

Organizational skills

Communication

Service-oriented mindset

Education

Bachelor’s degree in Hospitality or Business Administration

Tools

Conference room management software (EMS, Condeco, Robin)

Job description

A leading hospitality management company based in New York City is seeking a Hospitality Services Manager to oversee front-of-house operations supporting a financial services client. You will lead a team of guest services professionals while ensuring an exceptional workplace experience for over 1,500 employees and clients. Ideal candidates should bring extensive experience in corporate hospitality and a proven ability to enhance service levels to white-glove standards. A strong focus on problem-solving and leadership is essential.