Client Experience Lead - Veterinary Hospital

Banfield Pet Hospital; Saint Paul (MN); On-site; USD 22,262 - 28,461; Full time

Benefits offered by this job

Comprehensive Medical, Dental, and Vision Insurance

Generous Retirement Plans (401(k) and Roth)

Best-in-Class Student Debt Relief Program

Paid Time Off and Holidays

Top-Tier Mental Health and Wellbeing Resources

Associate Life Insurance (company-paid)

Flexible Spending Accounts (FSA)

Health Savings Account (HSA)

Paid Parental Leave

Continuing Education Allowance

Back-Up Child and Elder Care

Fertility and Family Building Support

Digital Exercise Therapy

Legal Plan

Identity Protection

Commuter Benefits

Three Free Optimum Wellness Plans for Pets

Exclusive Discounts

Job summary

Banfield Pet Hospital seeks a Client Service Coordinator in Saint Paul, Minnesota, to drive client and pet flow optimally through the hospital. You'll enhance productivity, ensuring good communication and coordination of care.

Comprehensive benefits include medical, dental, vision insurance, retirement plans, paid time off, and mental health resources. Join us to contribute to an efficient and cheerful environment while maximizing client satisfaction.

Qualifications

• Exceptional communication skills to interact effectively with clients and team members.
• Ability to manage multiple tasks and prioritize workload efficiently.
• Experience in customer service or veterinary environments preferred.

Responsibilities

• Drive the flow of clients and pets through the hospital.
• Coordinate the care of clients and pets in a welcoming manner.
• Maximize the productivity of the veterinary medical team.

Skills

Client relations

Communication

Veterinary team collaboration

Problem-solving

Job description

Banfield Pet Hospital seeks a Client Service Coordinator in Saint Paul, Minnesota, to drive client and pet flow optimally through the hospital. You'll enhance productivity, ensuring good communication and coordination of care.

Comprehensive benefits include medical, dental, vision insurance, retirement plans, paid time off, and mental health resources. Join us to contribute to an efficient and cheerful environment while maximizing client satisfaction.