Guest Experience Lead — Front Desk & Hospitality

Integrity; Dallas (TX); Sur place; USD 38 000 - 52 000; Plein temps

Résumé du poste

Integrity is seeking a First Impressions Coordinator to greet guests, support front desk operations, and assist teams across the organization at our Shared Services Office in Dallas. You will ensure professional, seamless, and welcoming experiences from the moment visitors arrive, coordinating activities and providing essential administrative support.

The role emphasizes hospitality, proactive service, and clear communication in a fast-paced environment, with opportunities to advance in a

Qualifications

• Bachelor's degree preferred or equivalent experience.
• 1-3 years in Reception/Administrative/Hospitality/Guest Services or similar roles.
• Proficient with Microsoft Office Suite.

Responsabilités

• Greet and welcome guests as soon as they arrive at the office.
• Direct visitors to the appropriate person and office.
• Answer, screen, and forward incoming phone calls.
• Ensure the reception area is tidy, organized, and presentable.
• Provide timely and accurate information in person, by phone, and through email communication.
• Receive, sort, and distribute daily mail, deliveries, and packages.

Connaissances

MS Office

Customer Service

Communication

Multitasking

Formation

Bachelor's degree preferred

Outils

Reception software

Description du poste

Integrity is seeking a First Impressions Coordinator to greet guests, support front desk operations, and assist teams across the organization at our Shared Services Office in Dallas. You will ensure professional, seamless, and welcoming experiences from the moment visitors arrive, coordinating activities and providing essential administrative support.

The role emphasizes hospitality, proactive service, and clear communication in a fast-paced environment, with opportunities to advance in a